At Quik Biz Pro LLC, we are committed to providing high-quality dispatch services to meet the unique needs of our clients. We understand that situations may arise requiring cancellations or refunds. Please read the following policy to understand your rights and obligations.
1. Cancellation Policy
Service Cancellation by Client
- Clients may cancel services by providing written notice to [Insert Email Address] at least 7 days before the scheduled start of the project.
- For ongoing services, cancellations must be requested at least 14 days in advance.
- Cancellation requests made after the project has begun may result in partial refunds, depending on the work already completed.
Cancellation by Quik Biz Pro LLC
- We reserve the right to cancel any service at any time due to unforeseen circumstances, non-compliance with terms, or non-payment.
- In such cases, a full or partial refund may be issued based on the situation.
2. Refund Policy
Eligibility for Refunds
- Refunds are available for services that have not been initiated or if a cancellation is made within the specified notice period.
- Refunds will not be issued for services that have been completed or are in progress beyond the agreed-upon cancellation window.
Partial Refunds
- If a service is partially completed at the time of cancellation, the client will receive a refund for the portion of work not completed.
Non-Refundable Services
- Dispatch services that have been fully completed or are in progress beyond the cancellation window are non-refundable.
- Custom services, including route optimization, fleet management, or late load recovery, are non-refundable once the work has begun.
3. Refund Processing
- Refunds will be processed within 10-15 business days from the date of approval.
- Refunds will be issued to the original payment method used by the client.
4. Modifications to Policy
Quik Biz Pro LLC reserves the right to modify this Refund and Cancellation Policy at any time. Changes will be effective immediately upon posting to our website.
Contact Us
If you have any questions or concerns regarding this policy, please contact us :