Fulfillment Time Frame Policy

At Quik Biz Pro LLC, we are committed to delivering efficient and timely dispatch services to our clients. The following outlines our fulfillment time frames for various services:

1. Dispatch Setup and Onboarding

  • Initial Setup: Completed within 3-5 business days after receiving all required client information.
  • Driver/Truck Onboarding: Typically completed within 1-2 business days, depending on the volume of data provided.

2. Daily Dispatch Services

  • Load Assignments: Loads are assigned within 2-4 hours of client approval or as per the agreed schedule.
  • Route Optimization: Routes are optimized and provided within 24 hours of load confirmation.

3. Custom Requests

  • Fleet Management Setup: Requires 5-7 business days, depending on fleet size and complexity.
  • Multi-Stop Route Planning: Delivered within 1-2 business days after receiving route details.
  • Late Load Recovery Services: Handled immediately upon request, with resolution times varying based on circumstances.

4. Client Communication

  • We respond to client inquiries or requests within 24 hours on business days.
  • Urgent requests are prioritized and addressed as quickly as possible.

5. Delays and Exceptions

While we strive to adhere to the stated time frames, unforeseen factors such as weather conditions, third-party carrier delays, or incomplete client information may affect fulfillment. In such cases, clients will be promptly informed of any changes.

Contact Us

If you have specific deadlines or need expedited services, please reach out to us: